Your privacy is our top priority. We developed our Privacy Policy to make important disclosures about the type of information we collect and how we use your content and information.
Please also read our Terms of Service which describe the terms under which you use and we provide our Services.
If you have questions about our Privacy Policy, please contact us.
The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your email to create an account to use our Services.
- Account information (User Name, Birth Date, Email, Profile Picture and Gender)
You must provide your email and basic information (including a user name of your choice) to create an account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture.
User Name is used to identify yourself when you share posts in the app. However, you can choose to share post anonymously by checking the checkbox before posting.
Email Address is used to respond to your enquiries or instructions and logging in to access the app's services.
Birth Date and Gender may be used to offer suggestions, content personalisation, marketing information and also understanding how you interact with our services and things you are interested.
With the exception of user name and profile picture, other Account Information is encrypted in the database and will not be shared with any third party without your written permission.
- Files Uploaded
We do not ask for files with sensitive information to be uploaded to our servers. We ensure you are aware of the target audience before doing so.
- Posted Messages
This information is available publicly once it is posted successfully.
- Location information
This data is optional and is collected only when you enter the location in your posted messages.
- Vehicle Registration Number
We search and tag reported incidents to the vehicle registration number and it is made available to public, sometimes along with location information.
We store information for as long as necessary for the purposes identified in this Privacy Policy, including to provide our Services or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, or protecting or defending our rights, property, and users. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.
At any time, you may delete your posts by clicking delete on the top right corner of your post.
You may also remove your account information by clicking on "Erase my Account Information in server" button at the bottom of the Account Details Page. After your account information is removed from the server, only you posts remain but your name will be replaced by a generic name.
Information you send in the posts (including optional attachments such as but not limiting to media files and links) will be made available to public once it is sent successfully. Thus, you are aware that your post is available to public once it is sent.
Your user name and profile picture are also available to public.
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